Privacy Policy

Last updated: August 18, 2025

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI chat platform.

Information We Collect

Account Information

When you create an account, we collect your email address, username, and profile preferences. This information helps us provide personalized experiences and maintain your account security.

Conversation Data

We store your chat history to enable continuous conversations and improve our AI models. All conversations are encrypted and can be deleted at your request.

Usage Analytics

We collect anonymized usage data to understand how our platform is used and identify areas for improvement. This includes interaction patterns, feature usage, and performance metrics.

How We Protect Your Data
  • Encryption:All data is encrypted both in transit and at rest using industry-standard protocols
  • Access Control:Strict access controls ensure only authorized personnel can access user data
  • Regular Audits:We conduct regular security audits and vulnerability assessments
  • Data Minimization:We only collect and retain data that is necessary for our services
How We Use Your Information

Service Provision

We use your information to provide and maintain our AI chat services, including personalized conversations and character interactions.

Platform Improvement

Anonymized data helps us enhance our AI models, develop new features, and improve overall user experience.

Communication

We may send you service updates, security alerts, and optional promotional communications (with your consent).

Your Rights
  • Access:Request a copy of your personal data
  • Correction:Update or correct inaccurate information
  • Deletion:Request deletion of your account and associated data
  • Portability:Export your data in a machine-readable format
  • Opt-out:Unsubscribe from marketing communications
Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

Cookies and Tracking

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand usage patterns. You can manage cookie preferences in your browser settings.

Third-Party Services

We may use third-party services for payment processing, analytics, and infrastructure. These services are carefully vetted and required to maintain appropriate security measures.

Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: hi@feachat.xyz

By using our services, you agree to this Privacy Policy